Developer Save Saved CHENNAI, Tamil Nadu, India Technology & Engineering - Cognizant

Dear Candidate, Greetings from the Cognizant..! #SFDC Kochi We are hiring Genesys Developer for Kochi location Please find the below Job Description for your reference. Job Summary Genesys Cloud Technical with Contact Center Exp - 3 Years - 12 Years Client Solution Leadership : Act as the primary technical advisor to clients, articulating solution constructs that align with business goals and customer experience transformation. Presales Engagement : Support presales solutioning by designing and presenting Genesys Cloud architectures, demonstrating value propositions, and influencing client decision-making. Delivery Assurance : Lead delivery audits to ensure solutions meet architectural standards, compliance, and best practices, driving quality and consistency across engagements. Technical Design & Development : Own the end-to-end technical design and lead development activities for Genesys Cloud implementations as part of large-scale transformation programs. CRM & Ecosystem Integration : Drive integration discussions with CRM platforms such as Salesforce, ensuring seamless interoperability and maximizing business value. AI-First Mindset : Champion AI-driven approaches, articulating how AI capabilities in Genesys Cloud can enhance customer experience and deliver measurable outcomes. Team & Partner Leadership : Lead technical teams, mentor architects and engineers, and collaborate with ecosystem partners to build mindshare and strengthen delivery excellence. Best Practice Incubation : Define, document, and propagate architectural best practices, fostering innovation and continuous improvement across projects. Qualifications Obtain a degree in computer science information technology engineering or a related discipline or possess equivalent practical experience focused on software development Gain practical experience of at least two years in Contact Center