Zoom Video Communications, Inc
Seattle, Washington, US
Immigration sponsorship is not available for this position What you can expect We are seeking a talented engineer to join our AI Agent Experience team to help build the next-generation intelligent collaboration platform. Our team focuses on the experiential layer of multimodal AI Agent capabilities, deeply integrated into the Zoom Workplace ecosystem. As well as redefining meetings, communication, and collaboration through Agents. About the Team You will play a key technical role, leading core architecture design and tackling complex systems, collaborating with top engineers globally to define AI-driven future work methods. Responsibilities: Architect and develop core AI Agent functionalities using Python and Java, ensuring high-performance, fault-tolerant, and high-availability backend systems that are deeply integrated into Zoom’s global platform; Design and implement distributed system components and APIs supporting multimodal AI Agents that handle real-time communication, meeting automation, and intelligent task management; Lead cross-functional engineering initiatives by collaborating with product managers, designers, and AI researchers to integrate large language model (LLM)–based capabilities into enterprise collaboration workflows; Analyze complex technical requirements and propose scalable design solutions aligned with Zoom’s architectural standards and data security protocols; Mentor global engineering teams, sharing specialized expertise in distributed system optimization, database design (MySQL/PostgreSQL, Redis, Kafka), and microservice deployment (Docker, Kubernetes); Drive system innovation by identifying and resolving performance bottlenecks, enabling continuous optimization across largescale, cloud-native environments; Ensure alignment between AI feature development and enterprise product strategy, contributing to architecture design reviews and technical roadmaps for AI Agent Experience products; and Facilitate cross-border collaboration between global R&D centers, coordinating with engineering teams in North America and Asia to ensure consistent standards, integration, and delivery of AI-driven collaboration tools. What we're looking for: Requires a Bachelor's degree in Mechatronics Engineering, Computer Science, a related field, or a foreign equivalent. Must have 3 years of experience in job offered or related occupation. Must have 3 years of experience in the following: 3 years of experience In-depth understanding of AI Agent architecture, including distributed system design and integration with front-end and AI model services; 3 years of experience with Advanced proficiency in Python and Java backend systems, including experience with microservices, API frameworks, and data orchestration pipelines; 3 years of experience with Strong background in database optimization (MySQL, PostgreSQL, MongoDB, DynamoDB) and middleware (Redis, Kafka, Elasticsearch); 3 years of expertise in containerization and orchestration technologies such as Docker and Kubernetes for large-scale deployments; 3 years of experience and familiarity with LLM frameworks (e.g., LangChain, LlamaIndex) and AI-assisted coding tools (e.g., Copilot, Cursor) to enhance engineering efficiency; and 3 years of demonstrated experience in cross-functional collaboration within multinational product teams. Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S. Position does not require domestic or international travel. Zoom Communications, Inc. #LI-DNI #Ind0 Salary Range or On Target Earnings: Minimum: $260,000.00 Maximum: $332,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
Aug 31, 2026
Full time
Immigration sponsorship is not available for this position What you can expect We are seeking a talented engineer to join our AI Agent Experience team to help build the next-generation intelligent collaboration platform. Our team focuses on the experiential layer of multimodal AI Agent capabilities, deeply integrated into the Zoom Workplace ecosystem. As well as redefining meetings, communication, and collaboration through Agents. About the Team You will play a key technical role, leading core architecture design and tackling complex systems, collaborating with top engineers globally to define AI-driven future work methods. Responsibilities: Architect and develop core AI Agent functionalities using Python and Java, ensuring high-performance, fault-tolerant, and high-availability backend systems that are deeply integrated into Zoom’s global platform; Design and implement distributed system components and APIs supporting multimodal AI Agents that handle real-time communication, meeting automation, and intelligent task management; Lead cross-functional engineering initiatives by collaborating with product managers, designers, and AI researchers to integrate large language model (LLM)–based capabilities into enterprise collaboration workflows; Analyze complex technical requirements and propose scalable design solutions aligned with Zoom’s architectural standards and data security protocols; Mentor global engineering teams, sharing specialized expertise in distributed system optimization, database design (MySQL/PostgreSQL, Redis, Kafka), and microservice deployment (Docker, Kubernetes); Drive system innovation by identifying and resolving performance bottlenecks, enabling continuous optimization across largescale, cloud-native environments; Ensure alignment between AI feature development and enterprise product strategy, contributing to architecture design reviews and technical roadmaps for AI Agent Experience products; and Facilitate cross-border collaboration between global R&D centers, coordinating with engineering teams in North America and Asia to ensure consistent standards, integration, and delivery of AI-driven collaboration tools. What we're looking for: Requires a Bachelor's degree in Mechatronics Engineering, Computer Science, a related field, or a foreign equivalent. Must have 3 years of experience in job offered or related occupation. Must have 3 years of experience in the following: 3 years of experience In-depth understanding of AI Agent architecture, including distributed system design and integration with front-end and AI model services; 3 years of experience with Advanced proficiency in Python and Java backend systems, including experience with microservices, API frameworks, and data orchestration pipelines; 3 years of experience with Strong background in database optimization (MySQL, PostgreSQL, MongoDB, DynamoDB) and middleware (Redis, Kafka, Elasticsearch); 3 years of expertise in containerization and orchestration technologies such as Docker and Kubernetes for large-scale deployments; 3 years of experience and familiarity with LLM frameworks (e.g., LangChain, LlamaIndex) and AI-assisted coding tools (e.g., Copilot, Cursor) to enhance engineering efficiency; and 3 years of demonstrated experience in cross-functional collaboration within multinational product teams. Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S. Position does not require domestic or international travel. Zoom Communications, Inc. #LI-DNI #Ind0 Salary Range or On Target Earnings: Minimum: $260,000.00 Maximum: $332,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
Zoom Video Communications, Inc
Seattle, Washington, US
Immigration sponsorship is not available for this position What you can expect We are seeking a talented engineer to join our AI Agent Experience team to help build the next-generation intelligent collaboration platform. Our team focuses on the experiential layer of multimodal AI Agent capabilities, deeply integrated into the Zoom Workplace ecosystem. As well as redefining meetings, communication, and collaboration through Agents. About the Team You will play a key technical role, leading core architecture design and tackling complex systems, collaborating with top engineers globally to define AI-driven future work methods. Responsibilities: Architect and develop core AI Agent functionalities using Python and Java, ensuring high-performance, fault-tolerant, and high-availability backend systems that are deeply integrated into Zoom’s global platform; Design and implement distributed system components and APIs supporting multimodal AI Agents that handle real-time communication, meeting automation, and intelligent task management; Lead cross-functional engineering initiatives by collaborating with product managers, designers, and AI researchers to integrate large language model (LLM)–based capabilities into enterprise collaboration workflows; Analyze complex technical requirements and propose scalable design solutions aligned with Zoom’s architectural standards and data security protocols; Mentor global engineering teams, sharing specialized expertise in distributed system optimization, database design (MySQL/PostgreSQL, Redis, Kafka), and microservice deployment (Docker, Kubernetes); Drive system innovation by identifying and resolving performance bottlenecks, enabling continuous optimization across largescale, cloud-native environments; Ensure alignment between AI feature development and enterprise product strategy, contributing to architecture design reviews and technical roadmaps for AI Agent Experience products; and Facilitate cross-border collaboration between global R&D centers, coordinating with engineering teams in North America and Asia to ensure consistent standards, integration, and delivery of AI-driven collaboration tools. What we're looking for: Requires a Bachelor's degree in Mechatronics Engineering, Computer Science, a related field, or a foreign equivalent. Must have 3 years of experience in job offered or related occupation. Must have 3 years of experience in the following: 3 years of experience In-depth understanding of AI Agent architecture, including distributed system design and integration with front-end and AI model services; 3 years of experience with Advanced proficiency in Python and Java backend systems, including experience with microservices, API frameworks, and data orchestration pipelines; 3 years of experience with Strong background in database optimization (MySQL, PostgreSQL, MongoDB, DynamoDB) and middleware (Redis, Kafka, Elasticsearch); 3 years of expertise in containerization and orchestration technologies such as Docker and Kubernetes for large-scale deployments; 3 years of experience and familiarity with LLM frameworks (e.g., LangChain, LlamaIndex) and AI-assisted coding tools (e.g., Copilot, Cursor) to enhance engineering efficiency; and 3 years of demonstrated experience in cross-functional collaboration within multinational product teams. Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S. Position does not require domestic or international travel. Zoom Communications, Inc. #LI-DNI #Ind0 Salary Range or On Target Earnings: Minimum: $260,000.00 Maximum: $332,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
Aug 31, 2026
Full time
Immigration sponsorship is not available for this position What you can expect We are seeking a talented engineer to join our AI Agent Experience team to help build the next-generation intelligent collaboration platform. Our team focuses on the experiential layer of multimodal AI Agent capabilities, deeply integrated into the Zoom Workplace ecosystem. As well as redefining meetings, communication, and collaboration through Agents. About the Team You will play a key technical role, leading core architecture design and tackling complex systems, collaborating with top engineers globally to define AI-driven future work methods. Responsibilities: Architect and develop core AI Agent functionalities using Python and Java, ensuring high-performance, fault-tolerant, and high-availability backend systems that are deeply integrated into Zoom’s global platform; Design and implement distributed system components and APIs supporting multimodal AI Agents that handle real-time communication, meeting automation, and intelligent task management; Lead cross-functional engineering initiatives by collaborating with product managers, designers, and AI researchers to integrate large language model (LLM)–based capabilities into enterprise collaboration workflows; Analyze complex technical requirements and propose scalable design solutions aligned with Zoom’s architectural standards and data security protocols; Mentor global engineering teams, sharing specialized expertise in distributed system optimization, database design (MySQL/PostgreSQL, Redis, Kafka), and microservice deployment (Docker, Kubernetes); Drive system innovation by identifying and resolving performance bottlenecks, enabling continuous optimization across largescale, cloud-native environments; Ensure alignment between AI feature development and enterprise product strategy, contributing to architecture design reviews and technical roadmaps for AI Agent Experience products; and Facilitate cross-border collaboration between global R&D centers, coordinating with engineering teams in North America and Asia to ensure consistent standards, integration, and delivery of AI-driven collaboration tools. What we're looking for: Requires a Bachelor's degree in Mechatronics Engineering, Computer Science, a related field, or a foreign equivalent. Must have 3 years of experience in job offered or related occupation. Must have 3 years of experience in the following: 3 years of experience In-depth understanding of AI Agent architecture, including distributed system design and integration with front-end and AI model services; 3 years of experience with Advanced proficiency in Python and Java backend systems, including experience with microservices, API frameworks, and data orchestration pipelines; 3 years of experience with Strong background in database optimization (MySQL, PostgreSQL, MongoDB, DynamoDB) and middleware (Redis, Kafka, Elasticsearch); 3 years of expertise in containerization and orchestration technologies such as Docker and Kubernetes for large-scale deployments; 3 years of experience and familiarity with LLM frameworks (e.g., LangChain, LlamaIndex) and AI-assisted coding tools (e.g., Copilot, Cursor) to enhance engineering efficiency; and 3 years of demonstrated experience in cross-functional collaboration within multinational product teams. Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S. Position does not require domestic or international travel. Zoom Communications, Inc. #LI-DNI #Ind0 Salary Range or On Target Earnings: Minimum: $260,000.00 Maximum: $332,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
Zoom Video Communications, Inc
Seattle, Washington, US
Immigration sponsorship is not available for this position What you can expect We are seeking a talented engineer to join our AI Agent Experience team to help build the next-generation intelligent collaboration platform. Our team focuses on the experiential layer of multimodal AI Agent capabilities, deeply integrated into the Zoom Workplace ecosystem. As well as redefining meetings, communication, and collaboration through Agents. About the Team You will play a key technical role, leading core architecture design and tackling complex systems, collaborating with top engineers globally to define AI-driven future work methods. Responsibilities: Architect and develop core AI Agent functionalities using Python and Java, ensuring high-performance, fault-tolerant, and high-availability backend systems that are deeply integrated into Zoom’s global platform; Design and implement distributed system components and APIs supporting multimodal AI Agents that handle real-time communication, meeting automation, and intelligent task management; Lead cross-functional engineering initiatives by collaborating with product managers, designers, and AI researchers to integrate large language model (LLM)–based capabilities into enterprise collaboration workflows; Analyze complex technical requirements and propose scalable design solutions aligned with Zoom’s architectural standards and data security protocols; Mentor global engineering teams, sharing specialized expertise in distributed system optimization, database design (MySQL/PostgreSQL, Redis, Kafka), and microservice deployment (Docker, Kubernetes); Drive system innovation by identifying and resolving performance bottlenecks, enabling continuous optimization across largescale, cloud-native environments; Ensure alignment between AI feature development and enterprise product strategy, contributing to architecture design reviews and technical roadmaps for AI Agent Experience products; and Facilitate cross-border collaboration between global R&D centers, coordinating with engineering teams in North America and Asia to ensure consistent standards, integration, and delivery of AI-driven collaboration tools. What we're looking for: Requires a Bachelor's degree in Mechatronics Engineering, Computer Science, a related field, or a foreign equivalent. Must have 3 years of experience in job offered or related occupation. Must have 3 years of experience in the following: 3 years of experience In-depth understanding of AI Agent architecture, including distributed system design and integration with front-end and AI model services; 3 years of experience with Advanced proficiency in Python and Java backend systems, including experience with microservices, API frameworks, and data orchestration pipelines; 3 years of experience with Strong background in database optimization (MySQL, PostgreSQL, MongoDB, DynamoDB) and middleware (Redis, Kafka, Elasticsearch); 3 years of expertise in containerization and orchestration technologies such as Docker and Kubernetes for large-scale deployments; 3 years of experience and familiarity with LLM frameworks (e.g., LangChain, LlamaIndex) and AI-assisted coding tools (e.g., Copilot, Cursor) to enhance engineering efficiency; and 3 years of demonstrated experience in cross-functional collaboration within multinational product teams. Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S. Position does not require domestic or international travel. Zoom Communications, Inc. #LI-DNI #Ind0 Salary Range or On Target Earnings: Minimum: $260,000.00 Maximum: $332,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
Aug 31, 2026
Full time
Immigration sponsorship is not available for this position What you can expect We are seeking a talented engineer to join our AI Agent Experience team to help build the next-generation intelligent collaboration platform. Our team focuses on the experiential layer of multimodal AI Agent capabilities, deeply integrated into the Zoom Workplace ecosystem. As well as redefining meetings, communication, and collaboration through Agents. About the Team You will play a key technical role, leading core architecture design and tackling complex systems, collaborating with top engineers globally to define AI-driven future work methods. Responsibilities: Architect and develop core AI Agent functionalities using Python and Java, ensuring high-performance, fault-tolerant, and high-availability backend systems that are deeply integrated into Zoom’s global platform; Design and implement distributed system components and APIs supporting multimodal AI Agents that handle real-time communication, meeting automation, and intelligent task management; Lead cross-functional engineering initiatives by collaborating with product managers, designers, and AI researchers to integrate large language model (LLM)–based capabilities into enterprise collaboration workflows; Analyze complex technical requirements and propose scalable design solutions aligned with Zoom’s architectural standards and data security protocols; Mentor global engineering teams, sharing specialized expertise in distributed system optimization, database design (MySQL/PostgreSQL, Redis, Kafka), and microservice deployment (Docker, Kubernetes); Drive system innovation by identifying and resolving performance bottlenecks, enabling continuous optimization across largescale, cloud-native environments; Ensure alignment between AI feature development and enterprise product strategy, contributing to architecture design reviews and technical roadmaps for AI Agent Experience products; and Facilitate cross-border collaboration between global R&D centers, coordinating with engineering teams in North America and Asia to ensure consistent standards, integration, and delivery of AI-driven collaboration tools. What we're looking for: Requires a Bachelor's degree in Mechatronics Engineering, Computer Science, a related field, or a foreign equivalent. Must have 3 years of experience in job offered or related occupation. Must have 3 years of experience in the following: 3 years of experience In-depth understanding of AI Agent architecture, including distributed system design and integration with front-end and AI model services; 3 years of experience with Advanced proficiency in Python and Java backend systems, including experience with microservices, API frameworks, and data orchestration pipelines; 3 years of experience with Strong background in database optimization (MySQL, PostgreSQL, MongoDB, DynamoDB) and middleware (Redis, Kafka, Elasticsearch); 3 years of expertise in containerization and orchestration technologies such as Docker and Kubernetes for large-scale deployments; 3 years of experience and familiarity with LLM frameworks (e.g., LangChain, LlamaIndex) and AI-assisted coding tools (e.g., Copilot, Cursor) to enhance engineering efficiency; and 3 years of demonstrated experience in cross-functional collaboration within multinational product teams. Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S. Position does not require domestic or international travel. Zoom Communications, Inc. #LI-DNI #Ind0 Salary Range or On Target Earnings: Minimum: $260,000.00 Maximum: $332,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
Immigration sponsorship is not available for this position What you can expect We are seeking a talented engineer to join our AI Agent Experience team to help build the next-generation intelligent collaboration platform. Our team focuses on the experiential layer of multimodal AI Agent capabilities, deeply integrated into the Zoom Workplace ecosystem. As well as redefining meetings, communication, and collaboration through Agents. About the Team You will play a key technical role, leading core architecture design and tackling complex systems, collaborating with top engineers globally to define AI-driven future work methods. Responsibilities: Architect and develop core AI Agent functionalities using Python and Java, ensuring high-performance, fault-tolerant, and high-availability backend systems that are deeply integrated into Zoom’s global platform; Design and implement distributed system components and APIs supporting multimodal AI Agents that handle real-time communication, meeting automation, and intelligent task management; Lead cross-functional engineering initiatives by collaborating with product managers, designers, and AI researchers to integrate large language model (LLM)–based capabilities into enterprise collaboration workflows; Analyze complex technical requirements and propose scalable design solutions aligned with Zoom’s architectural standards and data security protocols; Mentor global engineering teams, sharing specialized expertise in distributed system optimization, database design (MySQL/PostgreSQL, Redis, Kafka), and microservice deployment (Docker, Kubernetes); Drive system innovation by identifying and resolving performance bottlenecks, enabling continuous optimization across largescale, cloud-native environments; Ensure alignment between AI feature development and enterprise product strategy, contributing to architecture design reviews and technical roadmaps for AI Agent Experience products; and Facilitate cross-border collaboration between global R&D centers, coordinating with engineering teams in North America and Asia to ensure consistent standards, integration, and delivery of AI-driven collaboration tools. What we're looking for: Requires a Bachelor's degree in Mechatronics Engineering, Computer Science, a related field, or a foreign equivalent. Must have 3 years of experience in job offered or related occupation. Must have 3 years of experience in the following: 3 years of experience In-depth understanding of AI Agent architecture, including distributed system design and integration with front-end and AI model services; 3 years of experience with Advanced proficiency in Python and Java backend systems, including experience with microservices, API frameworks, and data orchestration pipelines; 3 years of experience with Strong background in database optimization (MySQL, PostgreSQL, MongoDB, DynamoDB) and middleware (Redis, Kafka, Elasticsearch); 3 years of expertise in containerization and orchestration technologies such as Docker and Kubernetes for large-scale deployments; 3 years of experience and familiarity with LLM frameworks (e.g., LangChain, LlamaIndex) and AI-assisted coding tools (e.g., Copilot, Cursor) to enhance engineering efficiency; and 3 years of demonstrated experience in cross-functional collaboration within multinational product teams. Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S. Position does not require domestic or international travel. Zoom Communications, Inc. #LI-DNI #Ind0 Salary Range or On Target Earnings: Minimum: $260,000.00 Maximum: $332,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
Aug 31, 2026
Full time
Immigration sponsorship is not available for this position What you can expect We are seeking a talented engineer to join our AI Agent Experience team to help build the next-generation intelligent collaboration platform. Our team focuses on the experiential layer of multimodal AI Agent capabilities, deeply integrated into the Zoom Workplace ecosystem. As well as redefining meetings, communication, and collaboration through Agents. About the Team You will play a key technical role, leading core architecture design and tackling complex systems, collaborating with top engineers globally to define AI-driven future work methods. Responsibilities: Architect and develop core AI Agent functionalities using Python and Java, ensuring high-performance, fault-tolerant, and high-availability backend systems that are deeply integrated into Zoom’s global platform; Design and implement distributed system components and APIs supporting multimodal AI Agents that handle real-time communication, meeting automation, and intelligent task management; Lead cross-functional engineering initiatives by collaborating with product managers, designers, and AI researchers to integrate large language model (LLM)–based capabilities into enterprise collaboration workflows; Analyze complex technical requirements and propose scalable design solutions aligned with Zoom’s architectural standards and data security protocols; Mentor global engineering teams, sharing specialized expertise in distributed system optimization, database design (MySQL/PostgreSQL, Redis, Kafka), and microservice deployment (Docker, Kubernetes); Drive system innovation by identifying and resolving performance bottlenecks, enabling continuous optimization across largescale, cloud-native environments; Ensure alignment between AI feature development and enterprise product strategy, contributing to architecture design reviews and technical roadmaps for AI Agent Experience products; and Facilitate cross-border collaboration between global R&D centers, coordinating with engineering teams in North America and Asia to ensure consistent standards, integration, and delivery of AI-driven collaboration tools. What we're looking for: Requires a Bachelor's degree in Mechatronics Engineering, Computer Science, a related field, or a foreign equivalent. Must have 3 years of experience in job offered or related occupation. Must have 3 years of experience in the following: 3 years of experience In-depth understanding of AI Agent architecture, including distributed system design and integration with front-end and AI model services; 3 years of experience with Advanced proficiency in Python and Java backend systems, including experience with microservices, API frameworks, and data orchestration pipelines; 3 years of experience with Strong background in database optimization (MySQL, PostgreSQL, MongoDB, DynamoDB) and middleware (Redis, Kafka, Elasticsearch); 3 years of expertise in containerization and orchestration technologies such as Docker and Kubernetes for large-scale deployments; 3 years of experience and familiarity with LLM frameworks (e.g., LangChain, LlamaIndex) and AI-assisted coding tools (e.g., Copilot, Cursor) to enhance engineering efficiency; and 3 years of demonstrated experience in cross-functional collaboration within multinational product teams. Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S. Position does not require domestic or international travel. Zoom Communications, Inc. #LI-DNI #Ind0 Salary Range or On Target Earnings: Minimum: $260,000.00 Maximum: $332,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
Zoom Video Communications, Inc
Seattle, Washington, US
What you can expect ZoomMate (https://zoommate.com) seeks a Principal AI Agent Engineer, Research Engineer, or Applied Scientist to develop its AI Agent System framework and infrastructure. This position focuses on creating the agent harness, including runtime, orchestration, tool integration, memory, and evaluation layers. These components enable downstream ZoomMate Agent products. The role involves collaborating directly with product teams to implement the framework into practical applications. The successful candidate will contribute to delivering innovative agent experiences while ensuring seamless integration with various platforms and tools. About the Team We are a focused team delivering impactful ideas quickly. Engineers are responsible for outcomes from initial design to production across Zoom's products. Small, efficient teams enable quick decisions and rapid iteration. We leverage advanced AI tools like Claude Code and Codex to build agent infrastructure. We integrate infrastructure, research, and product seamlessly, eliminating silos. Our compact, skilled team achieves significant results with fewer resources. Roles are flexible, emphasizing expertise over titles. Whether specializing in backend, research, or applied systems, contributors who build and deploy agentic systems are valued. Responsibilities Designing, building, and improving the ZoomMate agent harness, including orchestration, tool use, sandboxing, memory management, context handling, and multi-step reasoning loops for team collaboration. Architecting the underlying agent framework and API/SDK surface, so Zoom product teams can embed ZoomMate Agent capabilities with minimal integration cost. Building and integrating tool-use and interoperability layers, including MCP-style connectors and agent-to-agent (A2A) patterns, so agents can act across Zoom's ecosystem and third-party apps. Designing and running evaluations and benchmarks for agent quality — reasoning, tool-use success, latency, and cost — and use them to drive iteration. Owning the full lifecycle of the services you build — design docs, code review, deployment, monitoring, on-call — with production-grade reliability at Zoom scale. Partnering closely with the product teams consuming ChatKit, turning their real integration pain points into better shared infrastructure rather than one-off fixes. Integrating deeply with Zoom's engineering platforms, leveraging internal tooling to accelerate delivery. Integrating AI coding agents like Claude Code and Codex into daily workflows, embedding that understanding into the design of tools tailored for such agents. What we’re looking for Have 5+ years of industry experience building production software and/or ML systems. Show practical experience developing agentic systems using LLMs, including tool use, planning, reasoning, memory, orchestration, or multi-agent coordination, implemented in production or research/prototype formats. Possess programming fundamentals: data structures, algorithms, concurrency, and system design. Have excellent communication skills and a collaborative, ownership-driven mindset — you'll be building infrastructure other teams depend on. Demonstrate be fluent in Python, and comfortable with at least one of Java/Go/TypeScript depending on the surface you're building. Have experience with agent frameworks and orchestration (LangGraph, LangChain, AutoGen, or an equivalent), RAG pipelines, or vector databases. Possess experience with LLM post-training/fine-tuning, reinforcement learning, or building rigorous agent evaluation frameworks. Salary Range or On Target Earnings: Minimum: $206,600.00 Maximum: $451,800.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 09/08/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
Aug 13, 2026
Full time
What you can expect ZoomMate (https://zoommate.com) seeks a Principal AI Agent Engineer, Research Engineer, or Applied Scientist to develop its AI Agent System framework and infrastructure. This position focuses on creating the agent harness, including runtime, orchestration, tool integration, memory, and evaluation layers. These components enable downstream ZoomMate Agent products. The role involves collaborating directly with product teams to implement the framework into practical applications. The successful candidate will contribute to delivering innovative agent experiences while ensuring seamless integration with various platforms and tools. About the Team We are a focused team delivering impactful ideas quickly. Engineers are responsible for outcomes from initial design to production across Zoom's products. Small, efficient teams enable quick decisions and rapid iteration. We leverage advanced AI tools like Claude Code and Codex to build agent infrastructure. We integrate infrastructure, research, and product seamlessly, eliminating silos. Our compact, skilled team achieves significant results with fewer resources. Roles are flexible, emphasizing expertise over titles. Whether specializing in backend, research, or applied systems, contributors who build and deploy agentic systems are valued. Responsibilities Designing, building, and improving the ZoomMate agent harness, including orchestration, tool use, sandboxing, memory management, context handling, and multi-step reasoning loops for team collaboration. Architecting the underlying agent framework and API/SDK surface, so Zoom product teams can embed ZoomMate Agent capabilities with minimal integration cost. Building and integrating tool-use and interoperability layers, including MCP-style connectors and agent-to-agent (A2A) patterns, so agents can act across Zoom's ecosystem and third-party apps. Designing and running evaluations and benchmarks for agent quality — reasoning, tool-use success, latency, and cost — and use them to drive iteration. Owning the full lifecycle of the services you build — design docs, code review, deployment, monitoring, on-call — with production-grade reliability at Zoom scale. Partnering closely with the product teams consuming ChatKit, turning their real integration pain points into better shared infrastructure rather than one-off fixes. Integrating deeply with Zoom's engineering platforms, leveraging internal tooling to accelerate delivery. Integrating AI coding agents like Claude Code and Codex into daily workflows, embedding that understanding into the design of tools tailored for such agents. What we’re looking for Have 5+ years of industry experience building production software and/or ML systems. Show practical experience developing agentic systems using LLMs, including tool use, planning, reasoning, memory, orchestration, or multi-agent coordination, implemented in production or research/prototype formats. Possess programming fundamentals: data structures, algorithms, concurrency, and system design. Have excellent communication skills and a collaborative, ownership-driven mindset — you'll be building infrastructure other teams depend on. Demonstrate be fluent in Python, and comfortable with at least one of Java/Go/TypeScript depending on the surface you're building. Have experience with agent frameworks and orchestration (LangGraph, LangChain, AutoGen, or an equivalent), RAG pipelines, or vector databases. Possess experience with LLM post-training/fine-tuning, reinforcement learning, or building rigorous agent evaluation frameworks. Salary Range or On Target Earnings: Minimum: $206,600.00 Maximum: $451,800.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 09/08/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
What you can expect ZoomMate (https://zoommate.com) seeks a Principal AI Agent Engineer, Research Engineer, or Applied Scientist to develop its AI Agent System framework and infrastructure. This position focuses on creating the agent harness, including runtime, orchestration, tool integration, memory, and evaluation layers. These components enable downstream ZoomMate Agent products. The role involves collaborating directly with product teams to implement the framework into practical applications. The successful candidate will contribute to delivering innovative agent experiences while ensuring seamless integration with various platforms and tools. About the Team We are a focused team delivering impactful ideas quickly. Engineers are responsible for outcomes from initial design to production across Zoom's products. Small, efficient teams enable quick decisions and rapid iteration. We leverage advanced AI tools like Claude Code and Codex to build agent infrastructure. We integrate infrastructure, research, and product seamlessly, eliminating silos. Our compact, skilled team achieves significant results with fewer resources. Roles are flexible, emphasizing expertise over titles. Whether specializing in backend, research, or applied systems, contributors who build and deploy agentic systems are valued. Responsibilities Designing, building, and improving the ZoomMate agent harness, including orchestration, tool use, sandboxing, memory management, context handling, and multi-step reasoning loops for team collaboration. Architecting the underlying agent framework and API/SDK surface, so Zoom product teams can embed ZoomMate Agent capabilities with minimal integration cost. Building and integrating tool-use and interoperability layers, including MCP-style connectors and agent-to-agent (A2A) patterns, so agents can act across Zoom's ecosystem and third-party apps. Designing and running evaluations and benchmarks for agent quality — reasoning, tool-use success, latency, and cost — and use them to drive iteration. Owning the full lifecycle of the services you build — design docs, code review, deployment, monitoring, on-call — with production-grade reliability at Zoom scale. Partnering closely with the product teams consuming ChatKit, turning their real integration pain points into better shared infrastructure rather than one-off fixes. Integrating deeply with Zoom's engineering platforms, leveraging internal tooling to accelerate delivery. Integrating AI coding agents like Claude Code and Codex into daily workflows, embedding that understanding into the design of tools tailored for such agents. What we’re looking for Have 5+ years of industry experience building production software and/or ML systems. Show practical experience developing agentic systems using LLMs, including tool use, planning, reasoning, memory, orchestration, or multi-agent coordination, implemented in production or research/prototype formats. Possess programming fundamentals: data structures, algorithms, concurrency, and system design. Have excellent communication skills and a collaborative, ownership-driven mindset — you'll be building infrastructure other teams depend on. Demonstrate be fluent in Python, and comfortable with at least one of Java/Go/TypeScript depending on the surface you're building. Have experience with agent frameworks and orchestration (LangGraph, LangChain, AutoGen, or an equivalent), RAG pipelines, or vector databases. Possess experience with LLM post-training/fine-tuning, reinforcement learning, or building rigorous agent evaluation frameworks. Salary Range or On Target Earnings: Minimum: $206,600.00 Maximum: $451,800.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 09/08/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
Aug 13, 2026
Full time
What you can expect ZoomMate (https://zoommate.com) seeks a Principal AI Agent Engineer, Research Engineer, or Applied Scientist to develop its AI Agent System framework and infrastructure. This position focuses on creating the agent harness, including runtime, orchestration, tool integration, memory, and evaluation layers. These components enable downstream ZoomMate Agent products. The role involves collaborating directly with product teams to implement the framework into practical applications. The successful candidate will contribute to delivering innovative agent experiences while ensuring seamless integration with various platforms and tools. About the Team We are a focused team delivering impactful ideas quickly. Engineers are responsible for outcomes from initial design to production across Zoom's products. Small, efficient teams enable quick decisions and rapid iteration. We leverage advanced AI tools like Claude Code and Codex to build agent infrastructure. We integrate infrastructure, research, and product seamlessly, eliminating silos. Our compact, skilled team achieves significant results with fewer resources. Roles are flexible, emphasizing expertise over titles. Whether specializing in backend, research, or applied systems, contributors who build and deploy agentic systems are valued. Responsibilities Designing, building, and improving the ZoomMate agent harness, including orchestration, tool use, sandboxing, memory management, context handling, and multi-step reasoning loops for team collaboration. Architecting the underlying agent framework and API/SDK surface, so Zoom product teams can embed ZoomMate Agent capabilities with minimal integration cost. Building and integrating tool-use and interoperability layers, including MCP-style connectors and agent-to-agent (A2A) patterns, so agents can act across Zoom's ecosystem and third-party apps. Designing and running evaluations and benchmarks for agent quality — reasoning, tool-use success, latency, and cost — and use them to drive iteration. Owning the full lifecycle of the services you build — design docs, code review, deployment, monitoring, on-call — with production-grade reliability at Zoom scale. Partnering closely with the product teams consuming ChatKit, turning their real integration pain points into better shared infrastructure rather than one-off fixes. Integrating deeply with Zoom's engineering platforms, leveraging internal tooling to accelerate delivery. Integrating AI coding agents like Claude Code and Codex into daily workflows, embedding that understanding into the design of tools tailored for such agents. What we’re looking for Have 5+ years of industry experience building production software and/or ML systems. Show practical experience developing agentic systems using LLMs, including tool use, planning, reasoning, memory, orchestration, or multi-agent coordination, implemented in production or research/prototype formats. Possess programming fundamentals: data structures, algorithms, concurrency, and system design. Have excellent communication skills and a collaborative, ownership-driven mindset — you'll be building infrastructure other teams depend on. Demonstrate be fluent in Python, and comfortable with at least one of Java/Go/TypeScript depending on the surface you're building. Have experience with agent frameworks and orchestration (LangGraph, LangChain, AutoGen, or an equivalent), RAG pipelines, or vector databases. Possess experience with LLM post-training/fine-tuning, reinforcement learning, or building rigorous agent evaluation frameworks. Salary Range or On Target Earnings: Minimum: $206,600.00 Maximum: $451,800.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 09/08/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.